Our Story

Born from decades of real-world experience revolutionizing businesses through digital innovation

BotBuild.ai emerged from a simple observation: businesses everywhere were struggling with the same challenges—overwhelmed by customer inquiries, unable to provide 24/7 support, and losing leads because they couldn't respond fast enough.

As a division of WebGrids LLC, we bring decades of expertise in business consulting and digital solutions. Founded by Steve McCrory with roots in business consulting going back to 1979, WebGrids has been revolutionizing businesses through innovative web design, SEO, and Google Business Profile management.

Our clients—from Brevard County to Orlando, Tampa, and beyond—kept asking us the same questions: "How can I handle customer inquiries after hours?" "Can we automate appointment scheduling?" "Is there a way to qualify leads automatically?" The answer was clear—AI-powered automation—but existing solutions were either too expensive, too complex, or too generic.

So we built BotBuild.ai

A service that combines enterprise-grade AI technology with the personal touch and technical expertise that comes from decades of practical business consulting experience.

We don't just build bots—we build bespoke solutions tailored to your specific industry, brand voice, and business objectives. Every chatbot and voice agent is custom-designed, thoroughly tested, and backed by our proven track record of creating high-performance digital solutions for small and local businesses.

True to WebGrids' philosophy of "Think Laterally," BotBuild.ai deploys innovative AI solutions that achieve our clients' best interests through practical experience and ongoing optimization. Bottom line: We make YOU Awesome!

Experience You Can Trust

Backed by decades of proven expertise in business consulting and digital innovation

1979
Since
Business consulting heritage
100%
Bespoke
Custom AI solutions, no templates
Florida
Local Experts
Based in Merritt Island, FL
24/7
AI Support
Your bots never sleep

Industries We Transform

From e-commerce to healthcare, real estate to logistics—BotBuild.ai delivers bespoke AI solutions across every major industry

The AI Revolution in Numbers

80%
of businesses plan to use chatbots for customer service
67%
of consumers have used chatbots for customer support
24/7
availability without additional staffing costs
55%
faster response times compared to traditional methods
$11B
saved annually by businesses using chatbot automation
85%
of customer interactions can be automated with AI
🛍️

E-commerce & Retail

24/7 product recommendations, order tracking, and checkout support that increases conversions.

  • ✓ Abandoned cart recovery
  • ✓ Product recommendations
  • ✓ Order status updates
🏡

Real Estate

Qualify leads, schedule property viewings, and answer listing questions instantly.

  • ✓ Lead qualification 24/7
  • ✓ Automated viewing schedules
  • ✓ Property information delivery
🏥

Healthcare & Medical

Appointment scheduling, prescription refills, and patient inquiries—all HIPAA compliant.

  • ✓ Appointment booking
  • ✓ Prescription refill requests
  • ✓ Patient intake automation
🍽️

Restaurants & Hospitality

Take reservations, answer menu questions, and process orders around the clock.

  • ✓ Table reservations
  • ✓ Takeout & delivery orders
  • ✓ Menu & dietary info
💳

Banking & Finance

Secure, compliant automation for account inquiries, loan applications, and support.

  • ✓ Account information
  • ✓ Loan assistance
  • ✓ Transaction support
💼

Professional Services

Screen clients, schedule consultations, and qualify leads for legal, accounting, and consulting firms.

  • ✓ Client screening
  • ✓ Consultation scheduling
  • ✓ Lead qualification
🎓

Education & Training

Handle admissions inquiries, course information, and student services 24/7.

  • ✓ Admissions support
  • ✓ Course information
  • ✓ Enrollment assistance
✈️

Travel & Tourism

Assist with bookings, provide destination info, and offer multilingual support.

  • ✓ Booking assistance
  • ✓ Destination information
  • ✓ Multi-language support
📦

Logistics & Delivery

Track shipments, update delivery addresses, and handle customer inquiries at scale.

  • ✓ Real-time tracking
  • ✓ Address modifications
  • ✓ Delivery notifications

Don't See Your Industry?

We've built bespoke AI solutions for businesses across dozens of industries. If you have customers, we can build a bot that helps you serve them better.

Let's Discuss Your Industry

What Drives Us

The principles that guide every bot we build and every client we serve

🎯

Bespoke, Not Generic

We don't do templates. Every bot is custom-built for your specific needs, industry, and brand voice. Your business is unique—your AI solution should be too.

💡

Practical Solutions

We focus on what actually works. No unnecessary complexity, no features you don't need—just intelligent automation that solves real business problems.

🤝

True Partnership

We're not just a vendor—we're your AI partner. From consultation to deployment and beyond, we're with you every step of the way.

Speed & Efficiency

Years of experience mean we know how to deploy fast without cutting corners. Get your bot live in days, not months.

💰

Honest Pricing

No hidden fees, no surprises. We believe in transparent pricing that lets you plan your budget with confidence.

🔧

Technical Excellence

Built by developers who manage complex hosting environments daily. We understand integration, security, and performance.

Powered by WebGrids LLC

BotBuild.ai is a division of WebGrids LLC, founded by Steve McCrory with business consulting roots going back to 1979.

Think Laterally Our Philosophy
Florida Based Merritt Island, FL
We Make YOU Awesome!

When you work with BotBuild.ai, you benefit from decades of expertise in web design, SEO, Google Business Profile management, and innovative digital solutions that revolutionize businesses.

Learn About WebGrids LLC

Our Expertise

Technical capabilities honed through decades of business consulting and digital innovation

Our team brings together AI specialists, experienced web developers, SEO experts, and business strategists with deep roots in business consulting since 1979. We've helped revolutionize businesses across Florida and beyond through high-performance websites, strategic SEO, and now cutting-edge AI automation.

🤖 AI & Automation

  • Natural language processing (NLP)
  • Conversational AI design
  • Voice synthesis and recognition
  • Machine learning optimization
  • Intent recognition and training

🌐 Web Design & Development

  • High-performance website design
  • WordPress CMS expertise
  • Mobile-optimized responsive design
  • User experience (UX) optimization
  • Custom web solutions

🔍 SEO & Local Visibility

  • Search engine optimization (SEO)
  • Google Business Profile management
  • Local search optimization
  • High search engine rankings
  • Online reputation management

🔌 Integration & Marketing

  • CRM system integration
  • Email marketing automation
  • Calendar and scheduling platforms
  • API development and connections
  • Business consulting and strategy

Our Mission & Vision

Our Mission

To make enterprise-grade AI technology accessible and affordable for businesses of all sizes. We believe every company deserves 24/7 customer engagement capabilities—not just the Fortune 500.

By combining cutting-edge AI with practical business experience, we deliver bespoke solutions that actually work in the real world.

Our Vision

To become the trusted AI partner for businesses worldwide, known for delivering customized chatbots and voice agents that transform customer engagement and drive measurable results.

We envision a future where every business can leverage AI to create exceptional customer experiences, save time, and scale efficiently.

Ready to Work Together?

Let's discuss how BotBuild.ai can transform your customer engagement with bespoke AI solutions.

Schedule Your Free Consultation